Shipping Policy – WatchPrime
At WatchPrime, we aim to deliver your order safely and as quickly as possible. This Shipping Policy explains how orders placed on watchprime.co.in are processed, shipped, and delivered.
1. Order Processing
Once your order is placed successfully, our team will verify and process it for dispatch.
Orders are usually processed within 24 to 48 working hours after confirmation.
2. Shipping Time
Estimated delivery time may vary depending on your location and courier service availability.
Usually, orders are delivered within:
- 3 to 7 working days for major cities
- 5 to 10 working days for remote or non-serviceable areas
Delivery timelines may be affected due to holidays, courier delays, weather conditions, strikes, or other unexpected situations.
3. Shipping Charges
Shipping charges, if applicable, will be shown at the checkout page before you complete your order.
Any free shipping offer will be valid only if mentioned on the website or promotional offer.
4. Cash on Delivery
If Cash on Delivery is available, customers must provide correct contact and address details to avoid delivery issues.
WatchPrime may contact customers for order confirmation before dispatching COD orders.
5. Order Tracking
Once your order is shipped, tracking details may be shared through SMS, WhatsApp, email, or courier partner updates.
Customers can use the tracking details to check the delivery status of their order.
6. Incorrect Address or Contact Details
WatchPrime is not responsible for delivery delays or failed delivery caused by incorrect address, wrong phone number, unavailable customer, or incomplete delivery details.
Please make sure your shipping information is correct before placing the order.
7. Delayed Delivery
Sometimes delivery may take longer than expected due to courier-related issues or external factors.
In such cases, our team will try to assist you with updates, but final delivery timelines depend on the courier partner.
8. Damaged Package During Delivery
If you receive a damaged or tampered package, please do not accept the parcel or contact us immediately with photos and an unboxing video.
This helps us verify the issue and assist you better.
9. Contact Us
For shipping-related support, please contact us:
Business Name: WatchPrime
Website: watchprime.co.in
Email: thewatchprime3900@gmail.com
Address: 01 Basment Zain Residency Variyavi Bazar Police Station Surat, Gujarat, 395003
Instagram: @the_watch_prime_39
Phone: 9687993900
WatchPrime – Time Made Stylish.